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Our Shipping Policy.
Thank you for visiting and shopping at www.FamilyHempBrands.com! Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are shipped out Monday through Friday, packages will not delivered on federal holidays.
If we are experiencing a high volume of orders, shipments may be delayed for a few days. If we encounter any delays in shipping of your order, we will contact you via email or telephone to update your anticipated date of delivery.
Please allow additional days of transit for delivery.
Shipping Rates & Delivery Estimates
We currently ship using USPS and FedEx. Shipping charges for your order will be calculated at checkout.
To calculate shipping costs, you may click the links below to get an estimate:
- USPS Shipping Calculator:
- FedEx Shipping Calculator:
Overnight delivery is only available for orders with delivery addresses in the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
www.familyhempbrands.com ships to addresses within the U.S. Territories. Currently we do not ship to APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Duties & Taxes
www.familyhempbrands.com is not responsible for any additional taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
www.familyhempbrands.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside of the U.S.